Harshita Singh

Harshita Singh is a Strategist at Community at Rizzle. Prior to that, they worked as a Community Manager and Public Relations at MSI - Micro-Star International Co., Ltd. from August 2019 to February 2021.

Harshita started their career at MSI as a Part Time Opportunity which was work from home. During their Tenure at MSI as a Company Service Representative, they got promoted to Community Manager Position by them and they appreciate the opportunity they have given her.

As a Community Manager in MSI, Harshita's job roles include building an solution orientated escalation structure for service department to ensure customer gets the best service possible; providing support to various divisions of the company to maintain clear communication in Escalations; handling Brand Queries ranging from Customers to brand visibility on Social Media such as Reddit, Facebook and improving on company reputation; escalating customer complaints to accurate departments and concerned people; ensuring the escalation of mentioned cases and ensure that a resolution is provided accurately to the consumer within short period of time in the best interest of the company; de-escalating social media cases and ensure consumer satisfaction; heading the Indian branch of Motherboard, VGA and other Non NB Products Call Center in India and making sure it works effectively and efficiently; and assisting in Marketing and Public relations.

Harshita started as a fresher at MSI. They appreciated the quality of their work and recently promoted their to Community Manager Position.

Harshita Singh completed a Bachelor of Arts in Marketing/Marketing Management, General from Dyal Singh Evening College.