Keith Roberts

Keith Roberts is an experienced professional with a strong background in customer service management, possessing extensive expertise across multiple sectors. Currently serving as the Group Customer Service Manager at RKW Limited since June 2020, Keith has previously held leadership roles including Customer Service Manager at Clark Warehousing and Head of Customer Services at Andrew James UK Ltd, where significant achievements included the establishment of Customer Satisfaction measures. Previous experience includes HR and operational roles at companies such as PX Group, RWE npower, and G4S Secure Solutions, showcasing a broad skill set in performance management, operational excellence, and strategic leadership. Educational credentials include a Foundation Degree in Business Management from Buckinghamshire New University and PRINCE2 Practitioner certification.