RL Canning
Paul Reid is an experienced IT professional specializing in system administration and technical support. Currently serving as a Junior System Administrator and Capital Resources Coordinator at Cook County Health and Hospitals System since December 2013, Paul has provided level two and three support for hardware and software issues, developed deployment plans for computer refresh cycles, and led the Anesthesia Upgrade Project team. Previous roles include a technical lead at Geneva Technical Services, managing clinic conversions for Epic implementation, and serving as a Help Desk Analyst at MB Financial, overseeing an Office 2007 refresh. Paul also has a background as a Technical Support Analyst at Takeda Pharmaceuticals, where support was provided for over 2,500 users. Paul holds a Bachelor of Science degree in Computer Science from Northeastern Illinois University.