We’re the Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.

We recognise everyone’s unique experience of sight loss and offer help and support for blind and partially sighted people – this can be anything from practical and emotional support, campaigning for more accessible transport, reading services and the products we offer in our online shop.

We’re a catalyst for change – inspiring people with sight loss to transform their own personal experience, their community and, ultimately, society as a whole. Our focus is on giving them the help, support and tools they need to realise their aspirations.

Everyday 250 people begin to lose their sight; RNIB has a crucial role to play in creating a world where there are no barriers to people with sight loss.

We want society, communities and individuals to see differently about sight loss.

This page is monitored Monday-Friday 9am-5pm. 

Our Helpline provides advice and support weekdays 8am–8pm and Saturdays 9am-1pm. You can call them on 03031 239999.

If you are going through a difficult time and need to speak to someone urgently, Samaritans are available 24 hours a day. You call them for free on 116 123. In an emergency please call 999.



Charity

RNIB

Matt Stringer

Sarah Collins

Matthew Corr

Quarina S.

Helen Smith

Debbie Miller

David Aldwinckle

Sue Martin

Nina Walker

Dr Campbell Chalmers

Peter Glover

Robin Spinks

Tara Alexander

Stuart Fox

Hilary Ingleton

Amanda Hawkins

Vivienne Francis

Mari Jones

The Customer Experience and Support Team at RNIB is dedicated to enhancing the overall experience of blind and partially sighted individuals by providing expert advice, assistance, and empathetic support. They manage the Helpline, offer guidance on assistive technologies, and ensure that services are accessible and tailored to meet the unique needs of users. Their role is pivotal in fostering engagement, improving customer satisfaction, and driving forward RNIB's mission to remove barriers associated with sight loss.

Customer Experience and Support Team

Marketing and Engagement Team

Fundraising and Development Team

Customer Experience and Support Team

About

Team members

Other teams at RNIB

Marketing and Engagement Team

Fundraising and Development Team