Daija R.

Daija R. has a diverse work experience. Daija most recently worked at Roadie, where they held the position of Enterprise Support. Prior to that, they were a Customer Support Specialist at the same company. In 2021, they worked at Zillow as a Partner Experience Consultant, where they provided guidance and best practices to customers through multiple channels. Before that, they worked at Keystone as a Language Specialist in Hangzhou, China, where they taught English to business professionals and young learners. Daija also assisted new language specialists with acclimation to Hangzhou. Daija R. gained administrative and project management experience as an Administrative Project Manager in a Real Estate Developer company. Daija managed and restored real estate properties, kept records, and collaborated with a team to resolve problems. In their early career, they worked as a Photographer at Picture People, where they directed the customer experience and developed a team to achieve sales and studio objectives.

Daija R. started their education in 2014 at Georgia Gwinnett College. Daija studied Business, Management, Marketing, and Related Support Services until 2017. In 2018, Daija enrolled at Excelsior University and pursued a Bachelor's degree in Business Administration and Management, General, which they completed in 2019.

Additionally, Daija obtained several certifications to enhance their skills. In November 2020, they completed an HTML Course from Codecademy. In October 2018, they obtained a Teaching English as a Foreign Language (TEFL) certification from TEFL. Furthermore, they obtained various customer service-related certifications from LinkedIn, including Customer Service Foundations, Phone-Based Customer Service, Customer Service: Problem Solving and Troubleshooting, IT Help Desk for Beginners, and Time Management: Working from Home.