Matt Finger

Head of Customer Experience at Roadie

Matt Finger has been the Head of Customer Experience at Roadie since the company’s inception in 2013. Roadie is an app-based shipping community that utilizes excess capacity in passenger vehicles, connecting people with stuff to send with drivers already heading in that direction. Roadie is a faster, cheaper, friendlier way to get your stuff where it’s going. The Roadie app enables efficient, low-cost delivery for senders, pays drivers for trips they were already taking, and offers members of the community a variety of other benefits including free roadside assistance, roadside discounts, and tax write-offs on miles they were already driving. Matt has been instrumental in building Roadie’s customer base and ensuring a positive customer experience. Matt is a strong advocate for the company’s mission of making shipping more efficient and affordable for everyone. Roadie is backed by Warren Stephens of Stephens, Inc.; the UPS Strategic Enterprise Fund; Eric Schmidt’s TomorrowVentures; Guggenheim Partners’ Executive Chairman Alan Schwartz; Square Co-founder Jim McKelvey; the Mellon Group; former CEO of ISS Tom Noonan, and H. Barton Asset management, among others.

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Timeline

  • Head of Customer Experience

    Current role

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