Nuno Pires

Nuno Pires is an experienced service management professional with a strong background in technical support and field service roles. Currently serving as Service Manager at Reiser since July 2014, Nuno oversees a team of field service technicians and ensures timely resolution of service issues within a defined territory. Prior to this role, Nuno held positions including Technical Support Manager for Latin America at Universal Robots A/S, where objectives were established to retain customers and enhance revenue, and Application Engineer at Rethink Robotics, focusing on application integration and ERP management. Nuno's career includes significant experience in field service engineering with various companies, such as A123Systems and Teradyne, and a role as Director of Operations at NUSAN Corp, emphasizing tech support and service level agreements. Nuno holds a BS in Electrical Engineering from Northeastern University, alongside degrees in electronics and communications engineering.