Jerther C.

Jerther C. is a seasoned technical support professional with extensive experience in customer service roles. Currently serving as a Tier II Senior Technical Support Specialist at Robin since November 2020, Jerther C. effectively handles escalated customer support requests and troubleshoots technical issues while ensuring a seamless customer experience. Prior to this role, Jerther C. worked at Recurly from September 2015 to May 2020, progressing through various technical support positions and managing customer inquiries through platforms like Salesforce, LiveChat, and Zendesk. Jerther C. holds a Bachelor of Arts degree in English Language and Literature from Rutgers University, completed in 2009.