Hannah W.

Hannah W. has a diverse work experience across various industries. Hannah began their career as a Cashier at Walmart in 2009 and later worked as a Sales Associate at Ultratan from 2010 to 2013. Hannah then transitioned to the customer service field, working as a Marketing Agent at The RealPage Contact Center from 2012 to 2014. Hannah further expanded their customer service skills as a Solutions Specialist and an Experience Specialist at Verizon from 2014 to 2019. In 2019, Hannah took up a role as a TOS Specialist 1 at First Citizens Bank, where they utilized their data entry skills. Simultaneously, they joined VIPKid as an ESL Teacher, teaching English to students in China until 2021. Recently, they have been working at Rocket Lawyer, initially as a Customer Service Representative, then as a Member Benefit Associate, and currently as a Customer Support Lead. At Rocket Lawyer, Hannah provides support to the customer service department, answers customer queries, and conducts coaching sessions. Overall, Hannah has a strong background in customer service and support roles, with experience in sales, teaching, data entry, and event planning.

From 2009 to 2013, Hannah W. attended North Greenville University, where they obtained a Bachelor of Science (BS) degree in Business Administration.