Carolina Xavier-Walsh

Senior Specialist, Operations at Rocket Travel by Agoda

Carolina Xavier-Walsh is an experienced Training Specialist at Rocket Travel, Inc., where responsibilities include leading training and managing employee relations while effectively adapting to organizational changes post-COVID-19. Previously, Carolina held the role of People Operations Coordinator and Customer Service Support Specialist, utilizing multilingual communication skills in Portuguese, English, and Spanish to enhance customer service. Prior experience includes serving as an Administrative Assistant-Secretary at the Consulate General of Brazil in Chicago, where Carolina provided clerical support and managed social media content for the Brazilian community, as well as working as a Junior Recruiter at PeopleScout. Carolina has a background in arts education, having worked as an After School Arts Program Instructor for Flamenco Dance and holds a degree from UniRitter and further education from UIC College of Architecture.

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