Dinah Alam

Dinah Alam has over 15 years of experience in the digital marketing and e-commerce industry. Dinah is currently serving as the Head of UX and CRO at RocketMill. Prior to that, they worked as the Head of Conversion Services at Fresh Egg Digital Marketing Agency for six years, leading a team of conversion strategists and user researchers. Dinah also has experience as a Digital Customer Experience Manager at Kuoni Travel UK, Senior Online Customer Experience Manager and Web Development Manager at Virgin Holidays, Merchandising and Account Manager at Thomas Cook, and Ecommerce Account Manager at TUI Specialist Holiday Group. Dinah started their career as a Web Development Executive and later became an Ecommerce Manager at TUI Travel PLC. Throughout their career, they have excelled in optimizing user experience and driving ROI for clients in various industries.

Dinah Alam attended King Edward VI Handsworth School from 1986 to 1991, where they obtained 10 GCSEs. Dinah then enrolled at Joseph Chamberlain Sixth Form College from 1994 to 1996, earning 2 A-levels. Following this, they pursued a Bachelor of Arts degree in Visual Communication at Birmingham City University from 1996 to 1999, specializing in web design, motion graphics, animation, and video production. Dinah graduated with a 2:1 honors degree.