Lynn Clarke

Lynn Clarke has a wealth of experience in the customer success and client services field. Lynn is currently serving as the Head of Customer Success at Rockport VAL LLC since November 2020. Prior to this role, Lynn worked at Altus Group for over a decade, starting in 2009 as the Vice President of Global Client Services. In this position, they were responsible for defining the global client services strategies for 15 ARGUS Solutions and managing a team of 120 members located across Houston, London, Singapore, and Sydney. Lynn also had a successful tenure at ARGUS Software Solutions, where they held various roles such as Director of Professional Services, Implementation Manager, and Senior Consultant/Trainer. In their director role, Lynn achieved significant growth in services revenue, implemented a more efficient support channel process, and expanded the global training program to drive adoption and generate additional revenue. Overall, Lynn's experience showcases their expertise in leading customer success and client services teams, driving revenue growth, and implementing effective processes.

Lynn Clarke attended Mays Business School at Texas A&M University, where they pursued a degree in Business. The specific field of study is not provided. Additionally, they obtained certifications in Commercial Real Estate from Cornell University in April 2019 and became ARGUS Software Certified (AE, AD, DCF, ValCap) from ARGUS Software Solutions in January 2010.