Maria Korakakis

Maria Korakakis has extensive experience in leadership and talent development within the customer service sector at Rogers Communications. Since March 2019, Maria has served as Team Manager for Leadership and Development, focusing on cultivating high-potential talent through tailored development plans and leveraging various training platforms. Prior to this role, Maria managed the Customer Service Social Media & Chat Team, providing leadership and mentoring to enhance productivity and achieve revenue and quality goals. Maria's career at Rogers Communications began in June 2005, where as Team Manager of the Back Office Team, responsibilities included managing a team to support both internal and external customers while fostering a culture of coaching and collaboration.