Marcos Ruffini is an accomplished professional in aftersales management, currently serving as the Head of Aftersales Service for Rolex in Argentina, Chile, Uruguay, Bolivia, and Paraguay. With a business management degree from the University of Buenos Aires and extensive experience at various automobile manufacturers, including Volkswagen, Groupe PSA, General Motors, and Mercedes-Benz Argentina, they have demonstrated expertise in dealer management, quality standards implementation, and customer satisfaction programs. Marcos previously held key roles in aftersales planning and reporting, contributing to strategic measures and new project developments throughout their career.
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