Arran May

Arran May is a highly experienced IT professional currently serving as a Senior System Administrator at Romero Insurance Brokers since December 2019. In this role, Arran manages the organization's IT infrastructure, providing technical support and overseeing systems such as Windows 10/11, Active Directory, Citrix, Microsoft 365, and Fortinet Firewall among others. Previous experience includes positions as an IT Administrator at RM plc, where Arran supported educational environments, and as a Mobile Support Technician at Redcentric, focusing on incident resolution and user support. Arran began the career as an Apprentice Service Desk Analyst at Henry Hyams Solicitors, building a strong foundation in IT service management. Educational qualifications include an Advanced Apprenticeship in Network and Systems Support from Leeds City College.