Steve Geiger has extensive experience in client relations and guest experience management, currently serving as Concierge Manager & Client Relations at TCMA for the Ronald Reagan Building and International Trade Center since December 2005. In this role, Steve oversees the Concierge team, manages group tours, and facilitates student and tour group visits to the food court. Previously, Steve held various positions focusing on customer service, including CARE Program Administrator, and served as Assistant Store Manager at the White House Visitor Center Museum Shop, where management of a diverse team contributed to substantial annual sales. Additional experience includes supervisory roles at the Friends of the National Zoo and the Smithsonian Institution, where Steve ensured high customer service standards across different settings.
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TCMA for Ronald Reagan Building and International Trade Center
Ronald Reagan Building and International Trade Center (RRB/ITC) is located on historic Pennsylvania Avenue in the heart of Washington, DC, within walking distance to the White House, the Capitol and many of Washington DC’s finest hotels. Hosting an event in the Ronald Reagan Building offers prestige and an unparalleled experience for meeting and event professionals as well as each attendee. From handling details no matter how big or small to the flawless event execution, the experience will create a lasting impression. As a hub for government, business, commerce and community, the Reagan Building is a premier destination for attractions, dining, retail, parking and community activities. Officially designated as the World Trade Center Washington, DC, we are a powerful forum for international trade connecting nations and cultures, fostering international dialogue, and generating business opportunities impacting global synergies. The Drew Company, doing business as Trade Center Management Associates (TCMA) is the exclusive manager of the Ronald Reagan Building on behalf of the U.S. General Services Administration. The Drew Company is a leading property management company with a proven record for providing strategic and customized solutions for diverse clientele and excels in delivering unparalleled service and expertise in Real-Estate Development, Leasing, Building Operations, Hospitality Services, and International Trade Promotion.