Seana Percy

Seana Percy is an experienced Area Manager at Rook Coffee, overseeing five locations and fostering effective communication between leadership and store teams. With a strong background in people management, Seana developed new training protocols for various customer-facing roles and has successfully onboarded baristas across 11 stores. Previous roles include Senior Store Manager and Store Manager, where Seana focused on team development, operational efficiency, and customer satisfaction. Seana's retail experience also includes positions as Sales Lead at ALDO Group and Assistant Manager at Journey's, where skills in sales, training, and inventory management were honed. Seana holds a High School Diploma from Monmouth County Vocational School District and studied at Brookdale Community College.