Talent Acquisition Manager

Operations · Full-time · South Africa

Job description

Title: Head of Talent / Talent Acquisition Manager

Type: Fulltime  

Terms: Onsite 

Location: Only considering applications-based in Cape Town, South Africa

Who are we?  

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.  

  

Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.  Our benefits include equity, formal training budget allowance, annual hotel allowance, as well as birthday and Xmas vouchers.  

As the Head of Talent your role would revolve around attracting and sourcing top talent to join our business, working towards a common goal of becoming the world's number 1 Hotel Management System (HMS).

Working closely with the HR Director, you will be responsible for managing a small team of talent acquisition consultants. You will play a vital role in ensuring our employer branding is top notch attracting only the best individuals.

What will you be doing? 

  • Develop a global recruitment strategy and roadmap that ensures that our recruitment and hiring thereof is based on the right talent needed for sustainable growth and retention (in a scale up)
  • Oversee full recruitment cycle including Kick off calls, Job adverts, Quarterly planning of roles and resources
  • Working in partnership with hiring managers to understanding recruitment requirements
  • Building and enhancing recruitment SOP’s
  • Drive internal referral programme
  • People Management, including one on one’s, quarterly QPAs, performance conversations
  • Weekly reporting on the recruitment heartbeat
  • Driving and motivating the team to ensure quarterly targets are met
  • Management of third party resources and relationships
  • Management of the candidate experience, driving a consistent and positive experience for both the hiring manager and candidates
  • Weekly SLT / HR meetings to discuss challenges, blockers and propose solutions to overcome
  • Working closely with HR in driving benefits and package initiatives
  • Work closely with the HR Director and People Team to ensure a smooth onboarding programme by providing the necessary information in a clock speed manner for international hires that need to fly into one of our offices for their first two weeks

Requirements? 

  • A qualification in Human Resources / Industrial Psychology (advantageous)
  • 5+ years of global recruitment experience
  • Experience of leading a team of recruiters
  • Good managerial skills and able to inspire the team to meet targets
  • Good negotiation skills
  • Resilient and able to manage change and decisions
  • Strong and effective communication skills
  • Able to partner with key stakeholders to ensure results are achieved and manageable
  • Leadership knowledge with a strong ability to influence
  • Passionate about tech and the hotel industry
  • Results driven