Lana Heilmann currently serves as a Customer Support Consultant at RoomRaccoon Hotel Tech since August 2023. Previously, Lana worked as an Account Manager at Userlike from February to June 2023 and held dual roles as a Customer Success Specialist and Sales Development Representative at GUURU from March 2020 to December 2022, focusing on enhancing customer interactions through innovative solutions. Lana is pursuing a BA in Business Management at The Open University, expected to graduate in 2024, and has prior educational experience at CBS International Business School and participation in an entrepreneurship program at Minnesota State University, Mankato.
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