Katie Butterfield

Katie Butterfield has a diverse work experience spanning various roles and industries. Katie is currently the Head of Customer Operations at RoosterMoney, a position they have held since December 2021. Prior to this, they worked at Curve from May 2019 to December 2021 as the Customer Experience Lead (Operations), where they played a key role in enhancing customer satisfaction.

In 2019, they briefly worked at Loot Financial Services Ltd. as the Customer Operations Team Lead, where they were responsible for managing and developing a team, as well as resolving issues with key contacts internally and externally.

From 2016 to 2019, they worked at Kings Court Trust Ltd. as the Service Delivery Team Leader, overseeing overseas and UK assets. Katie'sresponsibilities included managing a cross-functional team, conducting training sessions, handling escalations and complaints, and driving process improvement.

Prior to this, Katie held the position of Paralegal at DWF LLP from July 2012 to August 2015. Katie'sexperience also includes working as a Consultant at Badenoch & Clark from October 2011 to June 2012, where they focused on providing client and candidate solutions in the transactional business sector. Through their work, they helped establish Leeds as a center of excellence for Badenoch & Clark.

Katie Butterfield has a strong educational background in the field of law. Katie received their LLB (Hons) degree with a 2:1 class in Law with History from Keele University. Following that, they pursued a postgraduate diploma with commendation in Legal Practice from The College of Law. Katie'seducation history suggests a focused interest in the legal profession, with a clear progression from their undergraduate studies to their postgraduate specialization.