Kyle Keim

Kyle Keim is an experienced professional with a strong background in customer service and operational efficiency. Currently serving as an Apprentice Plumber at Roto-Rooter Plumbing & Drain Service since March 2021, Kyle has achieved a customer satisfaction rating score of 98% by effectively managing customer interactions and resolving complex issues with a success rate of 99%. Previous experience includes a role as a General Laborer at the U.S. Department of Veterans Affairs, where Kyle improved processing times by 15% and operated machinery for 1,000 hours, and as an Order Picker at PetSmart, managing over 5,000 inventory items daily. Kyle also served in the United States Marine Corps as an Infantryman, leading teams through training and performing routine equipment audits, as well as working with Hershey Entertainment & Resorts Company, providing security and assisting guests in a high-volume environment.