Jeff Cordell

Assistant Vice President Workforce Operations at RoundPoint Mortgage Servicing LLC

Jeff Cordell has a diverse and extensive work experience across multiple companies. Jeff started their career in 2002 at Bank of America Home Loans, where they progressed to the role of Call Center Manager, overseeing a team of customer service agents. In 2007, they worked as a Personal Banker at JP Morgan Chase, providing sales-based customer service in the securities and insurance business. Later that year, they joined TIAA-CREF as a Financial Advisor, specializing in retirement and financial advice in a telephone counseling center. Jeff then moved on to Wingspan Portfolio Advisors in 2012 as a Quality Project Manager. From 2014, they gained experience at RoundPoint Mortgage Servicing Corporation, initially as a Call Center Supervisor, then ascending to Assistant Vice President Default and Assistant Vice President Workforce Operations. Throughout these roles, they displayed leadership skills, expertise in statistical analysis, and a commitment to maintaining compliance and improving productivity.

Jeff Cordell attended Hillsboro High School, but no specific degree or field of study information is available. After high school, they enrolled at McLennan Community College from 1993 to 1995, without completing a degree. Following their time at community college, Jeff Cordell pursued a Bachelor of Business Administration (BBA) degree in Business Management at The University of Texas at Arlington - College of Business from 1995 to 1999.

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