Alpana S.

Alpana S. currently serves as a Product Owner at Avaya, focusing on customer journey management and transformation projects within the Agile framework. Prior experience includes roles at Innova Solutions as Global Solution Sales & Client Relations Lead, and at British Telecommunication Americas as Global Sales Enablement Head and Regional Business Manager, where Alpana managed significant client accounts and drove sales enablement initiatives. Alpana also held leadership positions at British Telecommunications, overseeing service delivery and operational performance, and has experience in customer support and operations management with other organizations. Educational credentials include a Bachelor of Commerce from Delhi University and a Diploma in Computers from the National Institute of Information Technology.