Ramona Lopez is an experienced EU Operations Manager at Rover.com since May 2023, previously serving as Chief Customer Officer at Zinkee and holding multiple managerial roles at Zendesk from 2013 to 2022, including Manager of Revenue Operations SMB and Senior Manager of Customer Support. Ramona has demonstrated expertise in managing high-performing teams, providing performance feedback, and ensuring alignment with company standards. Previous roles also include Trust & Safety Solutions Agent at eBay and Administrator at Zara. Ramona's academic background includes a Diploma in Tourism Management and Marketing from Dublin Business School.
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