Kyle S. is a seasoned operations leader with a robust background in managing multiple teams and enhancing operational performance across diverse sectors. Currently serving as the Parcel Customer Operations Manager at Royal Mail since December 2024, Kyle oversees parcel delivery teams across five locations, emphasizing health and safety, budget management, and stakeholder relations. In addition, Kyle holds the position of Chief Operating Officer at Magdalen Hall Association, where strategic oversight of operations for bars and venues has led to a significant revenue increase. Previous experience includes various roles at Go Ahead London, showcasing a trajectory of leadership responsibility, including acting as Operating Manager across different bus garages. Kyle's educational qualifications include a Level 5 Diploma in Operations/Departmental Management from the Chartered Management Institute and a BA (Hons) in Physical Theatre from the University of Essex.
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