RSA Canada
Courtney Smith possesses over a decade of experience in various roles within customer service and sales, currently serving as an Accident Benefits Claims Adjuster at RSA Canada since June 2010. In this capacity, Courtney provides prompt handling of accident benefits claims, focusing on customer care, coverage determination, settlement negotiations, and collaboration with healthcare professionals. Prior to RSA Canada, Courtney held positions as Assistant General Manager at GoodLife Fitness, Wholesale Account Manager at Laurentian Sales, and Retail Sales and Service Representative at Moen Incorporated, each emphasizing relationship building and effective sales strategies. Educational qualifications include a Bachelor of Arts in Sport Psychology from Laurentian University.
RSA Canada
RSA is one of the world’s longest standing general insurers, providing peace of mind to individuals and families, and protecting small businesses and large corporations. Our founding history was built on a vision to provide protection and peace of mind for our people, customers, and communities, and this continues to fuel our desire to be the best at what we do. We are global, national and local, with experience knowing what works, how teams contribute to success, and most importantly how our people make a difference. We work with driving energy and determination to get better every day through industry leading thinking, listening and respecting all perspectives. RSA Canada employs more than 2,900 people across Canada and is one of the oldest insurance companies in the country with roots dating back to 1833. In 2021, we became a wholly-owned subsidiary of Intact Financial Corporation (TSX: IFC) the largest provider of property and casualty insurance in Canada, and a leading provider of specialty insurance.