Alex Griffiths serves as the Vice President of Operational Performance at Intact Insurance since June 2021 and has held various leadership roles at RSA since June 2018, including Vice President of Customer, Digital & Operational Excellence and Vice President of Operational Excellence for RSA Canada. With extensive experience in driving operational excellence, customer experience improvement, and continuous improvement cultures, Alex has led initiatives in process engineering, automation, and digital solutions. Previous positions include Chief Operating Officer at Johnson Insurance and various roles at RSA UK and RSA Group, where responsibilities ranged from motor claims management to HR consulting and product development. Alex's educational background includes a degree in General Business Management from INSEAD and postgraduate studies in Human Resources from BPP Malpas.
This person is not in any teams
This person is not in any offices