Marcus Carstens

Marcus Carstens has a diverse work experience spanning various industries and roles. Their most recent position is as the Director of Product at Waveform.com/RSRF, where they lead the product organization in developing innovative solutions for cellular connectivity while prioritizing exceptional customer experience. Marcus aims to drive smart growth, optimize scalability and profitability, and diversify product and service offerings for long-term growth. Prior to this role, Marcus worked as a Product Manager at Waveform.com, where they led product development, achieved smart growth, and managed the entire product development lifecycle. Marcus also served as the Business Operations Lead at Waveform.com, managing daily operations and contributing to product literature and content creation.

Before their work at Waveform.com/RSRF, Marcus held the position of SMB Sales Lead and Sales and Support Engineer at an undisclosed company. Marcus also worked as a Freelance Language Specialist, Independent Travel Sales Consultant at INTOSOL Holdings Plc, Sales Manager and IT Manager at Elefant-Tours GmbH, Grad-Bay Trainer & Customer Support Specialist at Webhelp SA, and Data Analyst and Research Assistant at Stellenbosch University.

Marcus Carstens started their career as a Supervisor Handler & EcoTourism Manager at Eagle Encounters. Throughout their career, they have demonstrated a strong focus on customer satisfaction, product development, operational efficiency, and team management.

Marcus Carstens attended Stellenbosch University from 2012 to 2018, where they obtained a Bachelor's degree in Biodiversity and Ecology. Additionally, in 2017, they completed an Advanced Certificate in IT Management and an Advanced Certificate in Sales Management from GetSmarter. In the same year, they also obtained a TEFL Certificate in ESL Language Instruction from Teach TEFL.

In 2018, Marcus Carstens earned various certificates from Sololearn, including one in CSS, one in HTML, one in SQL, one in Python, and one in Java.

Furthermore, Marcus Carstens has gained multiple certifications on LinkedIn. In 2020, they obtained certifications in Balancing Multiple Roles as a Leader, Managing Experienced Managers, Managing New Managers, Learning to Write for the Web, Strategic Focus for Managers, Critical Thinking for Better Judgment and Decision-Making, Improving Your Judgment for Better Decision-Making, Making Quick Decisions, Problem Solving Techniques, and Using Questions to Foster Critical Thinking and Curiosity. In 2021, they earned certifications in Become a Product Manager, Becoming a Product Manager, Product Innovation for Product Managers, Product Management: Building a Product Roadmap, Product Management: Customer Development, Product Management: Launching Your Product, and Technology for Product Managers.