Wilfrido E.

Wilfrido E. is a seasoned professional with extensive experience in program analytics, customer relations, and business management. Currently serving as Program Analytics Manager and Customer Relations Supervisor at the Regional Transportation Authority of Northeastern Illinois, Wilfrido E. also co-founded Expeditions Alive, a tour operator in Ecuador, where responsibilities include overseeing financial activities and developing sales and marketing strategies. Previous roles include City Performance Manager for Ecuador at Cabify, where project implementation for city performance and client acquisition were key responsibilities, and Customer Success Leader at Idukay, focusing on client satisfaction in academic management. With a foundational background in customer service and sales from positions at AXA Assistance USA and Latin Trails, Wilfrido E. holds a Bachelor's degree in Business Administration and Management from the University of the People.