Matthew Banik is currently a Principal Application Administrator at RTX, focusing on Windchill support and administration. Previously, they have served as a Principal Technical Support Engineer at PTC, where they provided technical support for Windchill and Creo View products, and held multiple roles within the technical support team. Matthew also worked at Instron, initially as a Calibration Specialist and later as the Manager of the Calibration Laboratory. They hold a Bachelor of Science degree in Mechanical Engineering from Northeastern University, earned from 1995 to 2000.
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