Melyssa Indah Permatasari

Melyssa Indah Permatasari is a skilled professional with extensive experience in customer engagement and success across various industries. Currently serving as a Senior Customer Engagement Specialist at Ruangguru since March 2021, Melyssa is responsible for customer onboarding, implementation management, and team coordination. Previous roles include Customer Success Specialist at Nimbly Technologies, where Melyssa facilitated client communications and addressed implementation challenges, and Customer Experience Executive at STOQO, managing client relationships for 80 restaurant customers. Melyssa's earlier positions include Business Executive at Qraved and Account Executive at Femina Group, where marketing strategy and client satisfaction were key focuses. Melyssa holds a Bachelor's degree in French Language and Literature from the University of Indonesia and has completed a course at ShiftAcademy.