Customer Success and Operations
About
The Customer Success and Operations team at Rubicon is dedicated to ensuring client satisfaction and operational efficiency within the waste and recycling software ecosystem. This team manages customer interactions, drives the adoption of solutions, and collaborates with various stakeholders to enhance the overall customer experience. They strive to optimize service delivery, support smart city initiatives, and foster long-term relationships with clients, ensuring that they derive maximum value from Rubicon's services.
Team members
Catharina Vaagen
Client Services Lead
Danielle Offett
Customer Service Manager
Elizabeth Bohannon
Customer Service Team Lead
Emily Schroeder
Customer Service Team Lead
Erica Clay Lukas
Customer Operations Manager
Frank Killoran
Director Of Customer Solutions...
Hiteshri Patel
Client Services Manager
Jennifer Waguespack
Customer Operations Manager
Jessica Robles
Customer Success Lead
Ronnie Swoopes
Lead Customer Operations Speci...
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