Tikshan Arora is currently a Customer Success Engineer 2 at Rubrik since July 2024. Prior to this role, Tikshan served as an Information Technology Infrastructure Specialist at Covalience, LLC from September 2021 to July 2024, focusing on managing infrastructure services and developing documentation for standardized communication. Additionally, Tikshan worked as a Technical Product Consultant at Hewlett Packard Enterprise from August 2018 to September 2021, handling customer escalations and providing status updates to non-technical stakeholders. Tikshan holds a Bachelor of Technology in Computer Programming from Chandigarh Engineering College, obtained in 2018.