Benjamin Beck is a seasoned Principal Technical Support Engineer at Ruckus Networks, bringing over a decade of expertise in FastIron/ICX products. Prior experience includes roles at Brocade Communications as a Level 3 Technical Support Engineer specializing in complex cases and software defect resolution, as well as Level 2 support for Layer 2 and 3 troubleshooting. Benjamin's earlier positions include an On-Site Network Engineer for a significant project in a major Los Angeles Hospital and IT Support Specialist at ActiFi, Inc. Additionally, Benjamin has contributed as a Networking Department Lab Assistant at Anoka-Ramsey Community College. Educational qualifications include a B.S. in Information and Communication Technologies with a Networking Concentration from the University of Wisconsin-Stout, an Associate in Science degree in Computer Networking and Telecommunications, and a Network Support and Administration Certificate from Anoka-Ramsey Community College.
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