Joanne Chan is an accomplished professional with extensive experience in operational management and customer service across various industries. Serving as General Manager at RUDOLF SINGAPORE since October 2017, Joanne has effectively led substantial teams and managed significant trade revenues. Prior roles include Regional Hub Manager and Supervisor at BRENNTAG ASIA PACIFIC, where responsibilities encompassed establishing regional operations, managing a team of 18, and achieving a 25% annual revenue increase. Joanne's earlier experience includes consulting at Novus International, where mentorship in customer service was a key focus, and inside sales at W.L. Gore & Associates, where account management and inventory control were central to the role. Educational qualifications encompass a Master's degree in International Trade & Business and a Bachelor of Commerce in Management and Finance from Deakin University, complemented by a Diploma in Business Studies.