Rae Ann Frare

Rae Ann Frare currently serves as the Associate Director of Customer Relations Management (CRM) at Ruiz Foods since October 2023. Prior to this role, Rae Ann held the position of Senior Director of Operations at InstiCo Global Logistics from August 2020 to October 2023, where responsibilities included team member acquisition, retention, engagement, and management of LTL, international, and domestic brokerage operations. From January 2013 to July 2020, Rae Ann was the Director of Customer Service Operations at Saputo Inc., leading strategy and execution for customer service enhancements and overseeing the SAP Order to Cash implementation. Earlier in career, Rae Ann worked at Dean Foods from November 2000 to December 2012, initially as Customer Service Manager and later as Director of Customer Service, where contributions included centralizing customer service operations and improving customer ordering efficiency.