Jessica Merket

Jessica Merket is an experienced operations and account specialist with a proven track record in vendor onboarding, issue resolution, and customer service. Currently serving as an Operations Specialist at RunBuggy, Jessica successfully onboarded around 100 transport company vendors and managed all documentation requirements. Previous experience at Carvana as an Account Specialist involved resolving multiple issues with delayed orders, establishing new accounts, and exceeding performance metrics consistently. Jessica also contributed to client relations at Silver Rock, achieving high call metrics and mentoring new hires, while earlier roles included conducting background screenings and maintaining privacy standards at The Risk Assessment Group. Proficient in various software programs, Jessica demonstrates a strong commitment to operational efficiency and customer satisfaction.