Dennis M. has extensive experience in the hospitality industry, currently serving as a Room Service Server at Four Seasons Hotels and Resorts since May 2022, where responsibilities include resolving guest and employee complaints to ensure satisfaction and preparing special services for occasions like honeymoons. Prior experience includes a role as a Restaurant Cashier and in training as a Food and Beverage Supervisor at Sportmans Arms Hotel from October 2019 to September 2021, overseeing staff engagement, inventory management, and customer service. Dennis M. holds a Bachelor’s degree in Hospitality Management from Kenya Methodist University and has completed a Diploma and Certificate in Tourism and Hospitality Management from Chuka University.
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