Jonathan Burns

Senior Manager, Customer Onboarding at Runwise

Jonathan Burns has a diverse and extensive work experience. Jonathan is currently serving as a Senior Manager of Customer Onboarding at Runwise since April 2023. Previously, they worked at Side as a Customer Onboarding/Implementation - Project Manager from August 2021 to December 2022, where they played a crucial role in brand development, system implementation, and achieving 100% customer satisfaction scores for enterprise accounts. Prior to that, Jonathan worked at b8ta as the Head of Support and Onboarding from January 2019 to March 2021, where they built and scaled onboarding operations, implemented process improvements, and achieved significant productivity enhancements. Jonathan also held the position of District Manager at Einstein Noah Restaurant Group, Inc. from February 2015 to October 2016, where they successfully led a team of 160 employees, oversaw operations across 9 locations, and achieved revenue growth while reducing costs. Additionally, they gained experience as an Operations Manager at Starwood Hotels & Resorts Worldwide, Inc., a Food & Beverage Manager at Residence Inn by Marriott Sacramento Downtown @ Capitol Park, and a Regional Sales Manager at California Beverage Technologies. Overall, Jonathan has demonstrated expertise in customer onboarding, project management, team leadership, and process improvement throughout their career.

Jonathan Burns's education history includes attending Sierra College and Sonoma State University. However, no information is available regarding the start and end years, degree names, or fields of study for either institution.

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Timeline

  • Senior Manager, Customer Onboarding

    April, 2023 - present

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