Partnership Manager

Customer Service · Full-time · OR, United States of America · Remote possible

Job description

🚀 The future is personalized, root-cause healthcare. Rupa Health is on a mission to bring root cause medicine to every person on the planet. We’re starting by making lab testing simple through a platform to order, track, and get results from 35+ lab companies offering 3000 tests in one place. From beginning to end, we take care of the entire labwork experience. Lab testing is the key to a more personalized and holistic approach to medicine, and Rupa is paving the way with critical infrastructure for this next generation of healthcare.

🤩 Details on the Partnership Manager role at Rupa. Our Partnership Managers act as the primary point of contact for our most strategic partners! We build strong relationships, allowing the labs and other future partners on our platform to thrive. We are motivated by making sure they are happy with Rupa, and acting as the “glue” as our team interacts with them.

Here's what you'll do as a Partnership Manager:

  • Evaluate new potential lab partnerships on factors that will add value to our practitioners and patients.
  • Work cross-functionally to understand what our patients and practitioners need.
  • Meet with new partner contacts to educate them on our value and develop an army of external Rupa champions.
  • Use critical thinking skills to understand insights from conversations with our partners and translate those insights into useful information to the internal Rupa team to make make informed product, operations, and partnership decisions..
  • Work cross functionally with our product + operations teams to integrate better and help Rupa decide which key features to build that will deepen and improve our partner relationships.
  • Understand how to align our goals with our partners.

As you grow in the role, we'd love for you to:

  • Help us identify and bring on new partnerships we want to add to the platform using and improving upon the new partner framework and other business needs!
  • Build out product marketing campaigns to best support each partner.
  • Think strategically to determine and propose next-level features that Rupa can build to drive a continued “wow!”-experience for our partners.

👋 Does this sound like you? ⬇️ [Relationships] You have A+ relationship & partnership skills, and you can create deep meaningful relationships both in person and remotely with key partners.

[Communication] You have excellent communication ability, and you’re able to work cross-functionally with Product & Operations team. You love leading calls with clients, presenting, and designing demos for partners.

[Strategic] You‘re able to employ design thinking to help our team integrate with the labs, juggle multiple “asks” and priorities, and help build operationally effective systems.

[Experience] You have 1-2 years of experience in some type of partnership-building functions.

[Passion] You care deeply about the future of health and healthcare and can keenly identify with Rupa’s mission (so much so that you bring that enthusiasm to our current lab partners and other future partners)!

Bonus points if...

  • You have 1-2 years of sales, business development, partnership or market research experience (including full-time, part-time, or internships).
  • You have experience working in a high-growth technology company; SaaS knowledge is a plus.
  • You have an educational background in natural sciences like biology, chemistry, or a related health field.
  • You’re a Practitioner within the functional / integrative medicine industry and have direct experience working with lab tests.

💵 Compensation: Our salary range for this role starts at $60,000 and comes with full benefits, including health insurance, flexible PTO, company offsite, 401k, and more.

A panel showing how The Org can help with contacting the right person.

Open roles at Rupa Health