Lauren McKown

Lauren McKown is an experienced professional in customer voice and marketing operations, currently serving as the Director of Customer Voice at Rush Street Interactive since January 2020. Prior roles at Rush Street Interactive include Process & Operations Manager, Marketing Operations Supervisor, Marketing Operations Coordinator, and Player Support Agent. Lauren began their career as a Customer Service Representative at Turn5, Inc. from May 2016 to February 2017. Educational qualifications include a Master of Science in Management and Leadership from Western Governors University and a Bachelor of Business Administration from Thomas Edison State University, completed between 2016 and 2018.