Lauri Kulasalu

Lauri Kulasalu is an experienced engineering professional with a diverse background in change management and technical support. Currently serving as Change Engineering Lead at Rush Street Interactive since July 2020, Lauri focuses on continuous improvement initiatives, supporting engineering teams, and enhancing development workflows. Previously, as a Senior Change Engineer, Lauri provided technical leadership, created essential documentation, and mentored junior engineers. Prior experience includes roles at Playtech as Technical Account Manager and Technical Support Specialist, where Lauri managed VIP client relations, oversaw technical issues, and ensured timely resolution of incidents. Lauri's earlier work as a Sales & Support representative at iDeal Eesti and a Project Manager at Alion Est PL OÜ further solidified a foundation in customer service and project management.