Adam Scott-Brown has extensive work experience in various roles within the media and publishing industry. Adam currently works as the Media Operations Director at Russell Publishing, where they are responsible for developing and delivering the strategy of the Media Operations Team to support organizational growth. Adam manages multiple teams and ensures optimal processes and technologies are in place.
Before joining Russell Publishing, Adam worked as a Consultant, where they provided expertise on customer journey improvements, UX, and revenue generation strategies for different organizations.
Prior to that, Adam held key leadership positions at Euromoney Institutional Investor and Time Inc. UK. At Euromoney, they served as the Global Marketing Operations Director and as the Fulfilment Director/Customer Operations Director. In these roles, they led the digital transformation of the group's subscriptions management operations and achieved substantial growth in subscription revenues. At Time Inc. UK, they were the Fulfilment Director and had full responsibility for subscription management operations.
Adam also gained valuable experience at Future plc and EMAP. At Future plc, they served as the Subscriptions Operations Manager, where they upgraded subscription management systems and processes to support the company's expansion plans. At EMAP, they worked as an Account Manager and played a crucial role in restructuring the central circulation department to support subscriptions growth.
Overall, Adam Scott-Brown has a strong background in media operations, customer journey improvements, and revenue generation strategies, with a focus on optimizing subscription management processes.
Adam Scott-Brown attended London Metropolitan University (City of London Polytechnic), where they studied Accountancy. In 2017, they obtained additional certifications in Marketing Operations and Management and Understanding the customer journey from B2B Marketing.
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