Karl H. has extensive experience in the hospitality and customer relations sectors, notably serving as VIP Customer Relations Manager at The Rank Group plc, where responsibilities included managing guest relations, hosting events, and analyzing data for sales strategies. Prior roles at The Landmark London involved event sales coordination and front office management, focusing on customer satisfaction and sales optimization. Additional experience includes training in prestigious establishments such as InterContinental Geneva and Beau-Rivage Palace Lausanne. Karl H. holds a bachelor's degree in Business Administration with a specialization in Hospitality Management from the Glion Institute of Higher Education.
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