Laura Crespo Armendariz

Laura Crespo Armendariz has a diverse work experience spanning multiple industries. Laura is currently working as a Customer Success Manager at RVezy, where they manage a team of 20 individuals and provides coaching and feedback. Prior to this, Laura worked at Booking.com as a Customer Service Partner Specialist, where they were the first point of contact for accommodation partners and resolved their queries. Laura also worked at Subway as an Assistant Manager, where they set goals, managed inventory, and handled cash. Additionally, Laura has experience as a Shift Manager and Sandwich Artist at Subway. Laura has also worked as an Administrative Assistant at the International Language Academy of Canada, where they provided administrative support. Laura's early career included a role as a Teacher Assistant at Rufino Blanco Public School, where they assisted children with disabilities and created engaging activities.

Laura Crespo Armendariz completed their education history as follows:

From 2014 to 2018, they attended the Universidad Nacional de Educación a Distancia - U.N.E.D. and obtained a bachelor's degree in Social Education, specializing in Social Work.

In 2014, they also attended the International Language Academy of Canada to study English, although they did not obtain a degree.

In the same year, they completed the Smart Serve Responsible Alcohol Beverage Service Training Program at the Smart Serve License Toronto.

From 2012 to 2014, Laura studied at Padre Piquer in Madrid, Spain, where they earned a Diploma in Social Integracion, focusing on Social Work.

In 2012 and 2013, they also attended the College of Aeronautics in Madrid, Spain, and obtained a Diploma in Flight Attendant.

Additionally, Laura has obtained various certifications, including Problem Solving Techniques from LinkedIn (obtained in July 2020), Active Listening Masterclass from Udemy (obtained in May 2020), Effective Listening from LinkedIn (obtained in May 2020), Persuasive Selling from LinkedIn (obtained in May 2020), Building a Flexible Career from LinkedIn (obtained in April 2020), Communicating Across Cultures from LinkedIn (obtained in April 2020), Customer Service: Managing Customer Expectations from LinkedIn (obtained in April 2020), Customer Service: Problem Solving and Troubleshooting from LinkedIn (obtained in April 2020), Developing Cross-Cultural Intelligence from LinkedIn (obtained in April 2020), Digital Diversity/Cyber-Citizen/Cross Cultural Communication from Udemy (obtained in April 2020), Gamification: Motivation Psychology & The Art of Engagement from Udemy (obtained in April 2020), Stress Management: 40+ easy ways to deal with stress from Udemy (obtained in April 2020), Working Remotely from LinkedIn (obtained in April 2020), and Be Happier with Positive Psychology from Udemy (obtained in January 2020).