Paolo

Paolo is a skilled ops lead who has experience working in various customer service and software support positions. Paolo began their career as a customer service representative for Stream Global Services. Paolo then transitioned to a digital marketing intern for OneVoix, where they quickly rose through the ranks to become a support team leader. Paolo left OneVoix to join the customer service team at Citi, where they helped clients process number transfers. Paolo then returned to OneVoix as a software support specialist before joining Wonolo in October 2019. At Wonolo, Paolo provided software support to customers and helped troubleshoot technical issues. Paolo left Wonolo in February 2021 to join RX Delivered Now as an ops lead.

Paolo has a Bachelor's degree in Registered Nurse/Nursing from University of Perpetual Help System DALTA. Paolo also attended San Beda College for Information Technology. Paolo has certification from Business Coach, Inc in Basic Leadership Training and from HubSpot in Inbound Certification.

Paolo works with Mel Silos - Dispatch Ops, Charles - Ops Lead, and Jhen - Customer Success. Paolo reports to John Pope, Director of Operations.