April Dowling Cebs

April Dowling CEBS, SPHR has extensive experience in human resources and operations management. Currently, they serve as the Director of Human Resources Operations at RxBenefits, Inc., where they lead the total rewards, payroll, and HR technology functions. Their responsibilities include strategic leadership, operational management, vendor relations, policy development, and regulatory compliance.

Prior to their current role, April held various positions at RxBenefits, including Senior Manager and Manager of Human Resources Operations. In these roles, they managed multistate payroll, benefits, leave management, HRIS, budgeting, audits, and compliance. April also collaborated with internal leaders on projects such as employee engagement surveys and wellness initiatives.

Before joining RxBenefits, April worked as the Benefits Administrator at Hibbett Sporting Goods, Inc. In this role, they ensured timely and satisfactory resolution of employee benefit inquiries and managed complex leave of absence cases.

April also served as the Director of Human Resources at Auto Investment, Inc., where they successfully implemented a new online benefits portal and ensured compliance with ACA and ERISA regulations. Additionally, they held the position of HR Manager at AloStar Bank of Commerce, where they handled all aspects of HR for an internet-based financial institution.

Earlier in their career, April worked as a Human Resources Generalist at The Outsource Group, providing HR support to multiple offices across the country. April also served as an HR Manager at Alabama Central Credit Union, where they administered employee benefits and processed biweekly payroll.

Overall, April Dowling has a diverse background in HR and operations management, with expertise in total rewards, payroll, benefits administration, compliance, policy development, and HR technology implementation.

April Dowling CEBS, SPHR completed their education in the field of Human Resources Management at Virginia College from 2006 to 2009. In addition to their degree, they have obtained several certifications. April became a Certified Employee Benefit Specialist (CEBS) from the International Foundation of Employee Benefit Plans (IFEBP) in December 2019. April also earned the Group Benefits Associate (GBA) certification from IFEBP in April 2019. Furthermore, they hold the SHRM-SCP certification from SHRM, obtained in January 2015. Lastly, they earned the SPHR (Senior Professional in Human Resources) certification from the HR Certification Institute - HRCI in December 2009.