Kathy Penrod

Kathy Penrod serves as the Contact Center Operations Manager at RxSense since April 2023. Previous experience includes a role as Department Supervisor for the Referring Physician Team at Cleveland Clinic, where relationship-building and strategic project launches were key responsibilities. Kathy's career includes significant positions at Maximus, TriZetto Provider Solutions, Express Scripts, and Coventry Health Care, showcasing expertise in contact center management, team leadership, and operational efficiency. Educational qualifications encompass an MBA from Eastern Illinois University and a B.S. in Marketing from Millikin University.