Daisy Zhang

Daisy Zhang is an experienced customer experience professional with a strong background in project coordination and team leadership, currently serving as the Customer Experience Team Leader at SSENSE since October 2016. In previous roles at SSENSE, Daisy led teams of agents, provided coaching, and enhanced operational efficiency while actively participating in recruitment efforts. Prior experience includes freelance work as a Chinese language tutor and translator, and roles at Concordia University as a research assistant and student assistant. Daisy holds a Master’s degree in Business Administration from Concordia University and a Bachelor's degree in French and business from South China Normal University.