Ilona Perapialenka

Customer Experience Team Leader at Trans.eu Group

Ilona Perapialenka is an experienced professional in the customer experience and operations management sectors, currently serving as the Customer Experience Team Leader at Trans.eu Group since April 2025. Prior to this role, Ilona held prominent positions at CargoON as the Shippers Operations Team Leader and at Trans.eu Group in various capacities, including Customer Success Manager, Belarus Branch Leader, and Sales Manager. With a background in sales consulting at ARTOX and a consultancy role at Artox Media Digital Group, combined with managerial experience as a Store Manager at Patio plus, Ilona has built a strong career foundation. Educationally, Ilona completed a leadership program in 2023 at Leaders Island and holds a degree from Belarusian State Economic University attained between 2010 and 2014.

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Trans.eu Group

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Trans.eu is a European leader in transportation technology, providing advanced solutions that revolutionize supply chain management. The group has been in existence since 2004, has branches in 12 countries and employs nearly 1,000 people. The Trans.eu platform connects carriers, freight forwarding companies, logistics centers and shippers in one place, enabling them to work together effectively and efficiently. We provide not only a transportation exchange, but also a range of other solutions to optimize business processes, reduce operating costs and maximize profits. Our mission is to provide customers with access to the latest technologies and to jointly build a better future for the transportation industry.


Headquarters

Wrocław, Poland

Employees

501-1,000

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